As a member of the UBI team, the primary purpose of this position will be administering the Overdraft Defender program including but not limited to maintaining the daily NSF report for OD Defender accounts and following up on overdrawn accounts by communicating with officers and/or customers. Oversees the collection process by collecting the necessary documents to file Small Claims judgements and process garnishments. Assisting the Bookkeeping department with phone calls and projects as needed. Selling and promoting all bank services in such a way as to enhance the bank's image within the community, while providing a high level of customer service.

EDUCATION/TRAINING/EXPERIENCE:

High school diploma or general education degree (GED) and 1 - 3 years related experience and/or training; or equivalent combination of education, training, and experience.

LANGUAGE SKILLS:

Strong reading, writing, and verbal skills to effectively present information and respond to questions from customers, prospective customers, and other employees.

MATHEMATICAL SKILLS:

Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as interest and percentages.

REASONING ABILITY:

Comprehend and understand bank operations, policies (manuals), and procedures.

Recognize irregular or suspicious transactions.

Determine whether or not requests for confidential information should be granted or refused.

OTHER SKILLS:

Interpersonal skills to deal with customers and co-workers in a friendly, courteous manner.

Particularly detail-oriented to ensure accuracy of transactions.

Familiarity with standard office equipment such as calculators and typewriters.

Computer skills in word processing, spreadsheet and database software to generate correspondence

and reports.

Basic understanding of debits and credits.

CERTIFICATES, LICENSES, REGISTRATIONS:

None Required.

SCHEDULE:

Monday through Friday 8:00am-4:30pm.

*MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY*