- 16-Mar-2023 to 15-May-2023 (CST)
- Customer Service
- Arthur, IA, USA
- Part Time
As a member of the UBI team, primary responsibilities for this position will include general teller duties, such as: providing exceptional customer service, balancing daily transactions, balancing the vault, ordering money and maintaining the ATM machine, running proof, assisting in opening all types of deposit accounts, helping with IRA's, and assisting with other special projects as needed. Selling and promoting all bank services in such a way as to enhance the bank's image within the community, while providing a high level of customer service.
EDUCATION/TRAINING/EXPERIENCE:
High school diploma or general education degree (GED) and 1 - 2 years related experience and/or training; or equivalent combination of education, training, and experience.
LANGUAGE SKILLS:
Strong reading, writing, and verbal skills to effectively present information and respond to questions from customers, prospective customers, and other employees.
MATHEMATICAL SKILLS:
Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as interest and percentages.
REASONING ABILITY:
Comprehend and understand bank operations, policies (manuals), and procedures.
Recognize irregular or suspicious transactions.
Determine whether or not requests for confidential information should be granted or refused.
OTHER SKILLS:
Ability to work independently and collaborate within a team to complete tasks effectively and efficiently by building and nurturing strong relationships with other UBI team members.
Interpersonal skills to deal with customers and co-workers in a friendly, courteous manner.
Particularly detail-oriented to ensure accuracy of transactions.
Familiarity with standard office equipment such as calculators and typewriters.
Computer skills in word processing, spreadsheet and database software to generate correspondence and reports.
Basic understanding of debits and credits.
CERTIFICATES, LICENSES, REGISTRATIONS:
None Required.
SCHEDULE:
Monday - Friday: 9:00am - 2:00pm, with a Friday rotation until 5:00pm with other staff.
*MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY*
